# Customer Support

#### OasisSwap doesn't have a dedicated support service. Instead, if you find yourself with a problem.

1. First check [Telegram Support Group](https://t.me/OasisSwap_org) to solve your issue
2. If you can't find a solution, try reaching out via Support mail `support@oasisswap.org`

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Admins will NEVER send you a direct message. If anybody approaches you directly on e.g. Telegram pretending to represent customer support, please block them and report as spam.
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**NEVER, under any situation, should you ever give someone your private key or recovery phrases. Immediately block and report anyone that asks for them.**
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